1.Lawyers & Contracts
If you think your lawyer understands the business model of low cost development operations in other countries, you’re most likely wrong (even if you have the likes of top tier law firms behind you). If you’re looking to get a contract in place, start by asking your developer to put one together. You might find out there is nothing there, but you might also save $3,000 by trying.

2. Managing Outsourcing 101
Communication errors are one of the biggest reasons frustration arises between the company and the developer. Here are some tips we’ve learned about how to reduce the headache.

a. Have you’re developers keep track of the bugs they find and the ones you report to them. Once we received this document from our developers we had a much higher level of confidence in them. Download Template



b. If there is not a project manager on site overseeing the work of the developers, make sure you know when your developer is going on vacation and ask him/her to prep someone to step in while he/she is gone. When this happened to us, we actually liked the developer who stepped in so much that we had him replace our former lead developer.

c. If accents are making communication difficult, use instant messenger to communicate.